Shipping Policy

Thank you for shopping with Wearwana! We're committed to processing and shipping your orders as smoothly as possible. Please review our shipping policy below for information about order processing, shipping methods, delivery times, and tracking.

1. Order Processing Time

Standard Processing Time: 1–3 business days

Most orders are processed within 1–3 business days before shipment.

Customized Products: Customized items may require an additional 1–3 business days for processing due to the extra time needed to prepare your personalized design.

Please note that processing time is separate from shipping time. We appreciate your patience and understanding while we prepare your order.

2. Shipping Methods & Rates

We currently offer the following shipping options:

Standard Shipping

Orders under $69: $8.99 shipping fee.
Orders of $69 or more: Free standard shipping.
Estimated shipping time: 5–12 business days.

Expedited Shipping

Shipping fee: $15 per order.
Estimated shipping time: 4–7 business days.

You can select your preferred shipping method at checkout.

Estimated Delivery Time = Order Processing Time + Shipping Time

Please note that all delivery times are estimates and are not guaranteed.

3. Where Is My Order?

Once your order has been shipped, you'll receive a shipping confirmation email containing your tracking number, when available.

To check your order status, please use the order status link provided in your confirmation emails or visit our tracking partner, 17TRACK.

If you need assistance locating your order, please contact us at service@wearwana.com and include your order number and the email address used at checkout.

Please allow some time for tracking information to update after your package has shipped.

4. Shipping Tips & Important Information

To help ensure successful delivery, please review the following:

Provide accurate information: Please enter your complete shipping address, email address, and phone number at checkout. Include your apartment, suite, or unit number if applicable.
Expedited shipping restrictions: P.O. Box and APO/FPO addresses may not be eligible for expedited shipping. Please provide a physical delivery address when required by the selected shipping method.
Tracking updates: Tracking information may be limited while your package is in international transit. More detailed updates may become available once it reaches a facility in your destination country.
Additional delivery time: After a package reaches your destination country's facility, please allow an additional 3–5 business days for final delivery when applicable.
Delivery delays: Delivery may be affected by public holidays, severe weather, customs processing, destination-specific conditions, or delays caused by shipping carriers.

Please double-check your shipping details before completing your order. Incorrect or incomplete addresses may cause delays, failed delivery, or additional shipping charges.

5. Customs Duties & Taxes

Depending on your destination and applicable regulations, customs duties, import taxes, or other fees may apply. Unless otherwise stated at checkout or required by applicable law, these charges are the customer's responsibility.